Student Ratings of this Training
                 94% Excellent, 6% Above Average, 0% Average, 0% Below Average

                                                 Student Comments about this Training
                       "Good material, presented in a professional manner. Definitely not boring."

                                   "Great class and instruction, learned a lot..."

        "Great course: should have taken this course before 'Hostage Negotiation', Thanks."

                                                                 "Great Class!"

Crisis and Hostage Negotiation: Tactics and Techniques for the First Responder and New
Negotiator
*This Training is Restricted to Law Enforcement Personnel Only. This class is Tennessee P.O.S.T. approved.

Crisis communication has become a much needed skill for all line personnel in the 21st Century. Even
when negotiators are required on-scene for hostage and barricaded subject calls, those on-scene who
request their assistance can supply much needed information to aid their response prior to their arrival.
This training is designed to provide first responders and new negotiators with the ability to safely and
effectively intervene in a variety of crisis situations. It has been developed to improve the initial response
capabilities of the first responder, as well as a new officer assigned to crisis negotiations, to better deal
with a variety of related concerns common at the site of a critical incident.

TOPICS INCLUDE:
 ¦ Techniques useful to the First Responder to a crisis or hostage scene used to aid Negotiators and SWAT.
¦ Proven techniques for concerns at critical incident scenes related to intervention, assessment and negotiation.
¦ Ethical, liability and community related issues that should be considered and addressed whenever crisis calls
      of the types reviewed are responded to.
¦ Various personalities associated with hostage takings, school violence, barricaded and suicidal incidents, and
      how to deal and negotiate with those involved.

* Practical exercises and class assignments designed to enhance understanding and
develop related skills will be employed throughout this training *

The instructor has been certified in crisis intervention techniques and has worked on cases that required the
application of both negotiation and intervention skills during his career. He has developed customized training
for Law Enforcement organizations on Crisis and Hostage Negotiation, Suicide Intervention and Crisis
Intervention, and has also developed training on Domestic, School and Workplace violence intervention.

Email DeMuroTraining@Blomand.net for registration. Pre-registration is required.
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